Abstract：A technology roadmap study on omni-channel library Purpose The purpose of the paper is tocheck both of the product and technical items and propose a technology classification framework with a roadmap for omni-channel librarydraw the technical association diagram and maturation of the time of developing the omni-channel librarypredict the trends of omni-channel library development architectureDesignmethodologyapproach The method to carry out this study were secondary data analysis and expertsinterviewsThe data were collected 80 cases of omni-channel and academic literaturethen identified and drawn as a technology roadmapFurthermoresmart technology experts and researchers were interviewed to not only examine and define the technical association diagram but also predict the market and technology maturation time and predict the trends of omni-channel libraryFindings Owing to the continuous improvement of smart technologiestechnology channels of delivering digital content have been changedContent providers will confront numerous challenges in the futureThere are several literature and practice findings in this paperIn addition to building a roadmaptechnical association diagram and maturation time for omni-channel librarybased on market integration and product valuethis paper proposes an omni-channel library development architectureOriginalityvalue The results of this study can be used as practical applications in developing library channel integration strategyIn additionthis study provides insights into future studies in the field of digital content channelLibrary AutomationBy establishing a technical roadmap to assist the library for omni-channel integrationConsulting ServiceExpert interviews to check and define technical associations in detail and predict market and technical maturity timeRetrieval and IndexingBased on market integration and product valuea omni-channel library development structure is proposedThis study uses an expert interview to check and define the technical association diagrams in detailas well as the trend of forecasting markets and technical maturity and omniscient librariesThe concepts of these expert systems involve the acquisition and application of expert knowledge in specific fields to help form the technical framework and development trend of omni-channel libraries