Abstract：The correlation analysis between the service quality of intelligent library and the behavioral intention of users PurposeThe purpose of this study was to explore the effect of innovative service mode of intelligent library on improving the service quality and a series of impacts on user behaviorWith the rapid development of information technologyinternet of things has become an important carrier of peoplesintelligent lifeThe emergence of intelligent library will no longer be limited by spaceit is affecting peoples lives and work imperceptiblyThis new service mode was studied hereand the relationship between the service quality of intelligent library and usersbehavior was analyzed from the perspective of user acceptance and use behavior of intelligent libraryMoreoverthis study explores how to optimize the service quality to let users accept this technology and service mode and thus realize the original ideaDesignmethodologyapproachThrough 800 questionnaires issued to the users in the Zhejiang Provincial AI Librarythe authors obtained the study dataAmong the received questionnaires676 copies are validand 124 responses are either incomplete or not answeredand sothe efficient rate is 845 per centFindingsThere is a significantly positive correlation between service innovation and service qualityThere is a significantly positive correlation between service quality and behavioral intentionThere is a significantly positive correlation between service innovation and behavioral intentionOriginalityvalueFrom the point of view of innovative servicethis paper analyzes the effect of innovative service mode of intelligent library on improving the service quality and a series of impacts on user behaviorThis study confirms that intelligent library is a relatively new service innovationUserscuriosity and exploration will make them access some relevant informationAs a resulta reasonably innovative service is an important factor in usersacceptance behaviorLibrary AutomationLibrary AutomationSearch and IndexIn this studythe category of AI is mainlyIoTWhen it is mentioned that the smart library is no longer limited by spaceand the Internet of Things has become an important carrier of peoplessmart lifeit implies the combination of libraries and the Internet of Things technology