Abstract：BCNPYLIB CHAT BOTThe artificial intelligence Chatbot for library services in college of nursing Although in the presentthere is email notificationa postingand a phone notification that connect directly with the userthey are insufficient to keep the user interestedwhich becomes a problem impacting the service userslibrary satisfactionThe user eventually forgets what they have been told since they likely tend to just skim through a notification1The researcher experimented with using AI technology to answer questions from library users via the LINE application in order to meet their requirements and improve the quality of library servicesRegarding AI technologywhen users text a message that matches the response requirementsit can answer the users questions about the location of the bookbook categorizationopening hoursand other relevant questionswhich frees up the librarians time to focus on other tasksAI answering services can gather usersrequests and utilize them to enhance the development of answersUsers can also interact with the system without time limitations since AI technology is always acting as a librarian2to meet user satisfactionIn regard to the BCNPYLIB CHAT BOT experimentit was discovered that the satisfaction assessment results encouraged learninglibrarieswhich led to an improvement in the quality of library service managementA library subtopic and an assessment list ofconsistent notification of information related to the servicenew activitiesand information resources of the librarydemonstrated a significant increase of 045 percent among nursing students in years 1-4 and nursing teachersleading to the development of the quality of library service managementThe developed system will contribute to user satisfaction with the librarys services in the future Consulting ServiceAI technology is used to answer the users questionssuch as the location of booksclassification of booksand opening timeRetrieval and IndexingThe article mentioned that AI can answer questions about books and classificationwhich involves retrieval and indexing functionsExpert SystemThe article refers to the use of AI technology answering library usersquestions on LINE applicationsas well as collecting usersrequests to strengthen the development of answersThe function of this AI system is similar to the expert system because it can provide specialized knowledge based on specific inputNLPThe system needs to understand and answer the users questionwhich involves natural language processingNLPtechnologyRobotAI answering service in LINE applications acts as a virtuallibrarywhich is similar to the interaction between robots