Abstract：The level of digital competencies for the provision of smart information service at academic libraries in Jordan Purpose Technological advancement has forced academic libraries to change their traditional services and routines by adopting emerging technologies to respond to the changing information needs of their users who are now more technologically inclined and prefer to access information remotely and in a timely mannerSmart technologies are the recent trends in academic librariesThis research aims to investigate the level of smart information service implementation at academic libraries in JordanIt also aimed to investigate the correlation between the level of smart information services offered by the libraries and the level of digital competencies among the library staffDesignmethodologyapproach This research is designed using survey design to collect comprehensive information from the study participantsA questionnaire was disseminated to 340 respondentsand 246 questionnaires were returned and were suitable for analysis with a response rate of 724Findings The results indicated a moderate level of smart information service offered by academic librariesas well as a moderate level of digital skills associated with the advocacy of smart information servicesThe results also indicated a strong and positive relationship between the level of smart information services at the investigated libraries and the level of digital competencies among the librariansPractical implications The findings will help other academic libraries understand how to respond to the emergent change in usersinformation-seeking behavior by understanding their available human resources competencies and the requirement to undergo this emergent changeOriginalityvalue This paper provides insights and practical solutions for academic libraries in response to global information trends based on usersbehaviorsThis research was conducted in Jordan as one of the developing countries and hence it provides insights of the situation thereIt will help academic libraries in Jordan and the region to handle and cope with the challenges associated with technology acceptance based on its staff level of digital competenciesThe contribution of this research that it was done in a developing country where progress in the filed can be considered slow because of many factorsmainly economicswhere institutions focus on essential library objectiveswhich are information resources development and databases subscriptionsLibrary AutomationAutomated workflow through RFID and other technologiesConsulting ServiceProvide assistance through remote assistance and AICollection ClassificationClassification through semantic networksimages and voice recognition technologiesRetrieval and IndexingUse AIIoT and other technologies to provide a more efficient search experienceInstificational CollectionProvide users with a new cultural heritage experience through augmented realityARThis study refers to a variety of technologies related to librariesincluding the Internet of ThingsIoTartificial intelligenceAIwireless radio frequency recognitionRFIDand enhanced realityARThese technologies are used to provide new information service experience and improve user information retrieval behaviorAmong themIoT is particularly important in intelligent technology because it can connect various devices to provide more convenient and instant information services