Abstract：Intelligent agent-assisted organizational memory in knowledge management systems PurposeThe purpose of this paper is to examine the application of intelligent agentsIAsin organizational memory systems within the larger schema of knowledge managementKMstrategiesThis includes targeted roles of IAs in relation to institutional memory approachesDesignmethodologyapproachA conceptual exploration of related sections of the Grundspenkis seven-layer intelligent enterprise memory framework that serves to identifyretaindeliver and reuse information for future utilization is conductedApplications of IAs in multiple industries are presented to illustrate the conceptual model in practiceFindingsThis paper identifies arising roles that IAs perform in information searchretrieval and analysis in the organizational memory formation process and extensions that have emerged in a non-linear bidirectional formThese layered roles include obtaining and reapplying important information as part of extended humanmachine cognitionResearch limitationsimplicationsWhile exploratory and conceptual in naturethis research paper discusses IAs as possible components in the advancement of organization memoryPractical implicationsBy analyzing the application of IAs in different industriesacross select layers of a KM structuregroundwork is laid for both descriptive researchiewhere and how artificial intelligence is being used in those industriesand prescriptive practiceiehow other industries can benefit from such assistance and what patterns of implementation to expectOriginalityvalueThis study explores the role IAs play in helping knowledge workers gatherretain and find relevant information and how KM strategies may assist organizational memoryKeywords Artificial intelligenceInformation managementOrganizational memoryKnowledge management systems Retrieval and IndexingAccording to the textIAS works in information search and retrievalso they may be related in this partThis study explores the application of Intelligent agentsIASin the organization memory systemwhich is part of the larger framework of the knowledge management strategyThe role of intelligent agents in information searchretrieval and analysis is to form an organizational memory process and appear in a non-linear two-way formThese layered characters include part of the expansion human-machine cognition to obtain and re-apply important information