Abstract：Chatbotan intelligent tool for libraries Often libraries suffer from issues related to the adoption of new digital technologies and resistance to changeThey often react to the use of a technology after it has reached relative stabilityWheatley and Hervieux2019A study on librarians at Tehran University showed that the ambiguity and uncertainty of the resulting changes as the most important factor in resisting technology or changing itNakhoda and Tajik2017It seems that there is still rigidity and resistance to the use of artificial intelligenceAItechnologies in librariesThe association for the advancement of artificial intelligenceAAAIcalls AIthe scientific understanding of the basic mechanisms of intelligent thinking and behavior and their visualization in machinesAs in other areasthe impact of AI and computer technologies on the future of libraries is inevitable and predictableLibrary-oriented AI applications strive to improve the quality of library performance and servicesLiu2011believes that librarians and AI reinforce each other to provide the best services to users and arein factcomplementaryVijayakumar and Sheshadri2019enumerate the various components of AI that can be used in different parts of libraries as followsExpert systemssuch as PointerPlexus online reference or expert tools in classification such as biosiscoalintelligent indexing of publications such as Med index or expert acquisition such as monograph selection advisorNatural language processingNLPis used in libraries specifically to search the online public access catalogueand indexing becomes the basis for document retrievalThe purpose of indexing is to increase the precision of retrieving relevant documentsto reduce recalls and relevant documents retrieveMachine learning provides a set of possible tools to help libraries generate metadata for digital resourcesallows cataloging to speed up metadata production and dramatically improves the depth and breadth of thematic termsRoboticsA reprogrammablemultipurpose manipulatorautomatically controlledprogrammable in three or more axeswhich can be fixed on the location or portable for use in automation applicationsIntelligent interface to online databases to access the structure of some essential front-end information used in the online search engine and allows the search engine to make the approach more intelligentDespite the use of AI capabilities in many resources and toolslibraries have just begun initiatives in terms of research or implementationThe International Federation of Library Association and Institutionsthe American Library Association and the Canadian Federation of Library Association may be considered the initiators of research in this field to examine the importanceadvantage and effectivenessas well as issues related to the policieschallenges and standards of AIWheatley and Hervieux2019Wheatley and Hervieux2019conducted a research study to determine the prevalence of AI in 25 universities and libraries in Canada and the USATheir research showed that none of the libraries had mentioned the use of AI even in their new strategic planningand no effort has been made to improve this fieldBut the interesting thing was that all these universities were involved with AI in some way and offer AI training courses or teach its consequences in various fieldsin a way that in 815of these universitiesthere is at least one research center that also conducts AI researchIn this study667of the institutions were attended exclusively by faculty members with AI specialties and related fieldsLibrary AutomationMachine learning provides toolssuch as the generation of metadataand the use of robots in certain automated applicationsConsulting ServiceNLP and expert systems can be used for search and reference for online public access directoryCollection ClassificationExpert systems are used in classification toolsRetrieval and IndexingNLP is used to improve the accuracy of the retrieval of documentsExpert SystemThese systems are used as a reference in the libraryas expert tools in classificationin smart indexes in publicationsand experts to obtain a single choice consultantNLPNATURAL LANGE PROCESSINGIt is specially used in the library to search for online public access directory and become the basis for document searchRoboticMultifunctional robotic arms that can be controlled by three or more programs on the axis are used for automated applicationsMachine LearningProvides a set of tools to help libraries generate metadata for digital resourcesallowing quickly generate metadata and greatly improve the depth and breadth of theme terms