Use of artificial intelligence in the library services: prospects and challenges

Use of artificial intelligence in the library services: prospects and challenges

Keywords:Artificial Intelligence, Library Services, Cutting-Edge Technology, Academic Libraries
Abstract:Use of artificial intelligence in the library servicesprospects and challenges Libraries are regarded as serviceoriented organizations and have been altered by advanced technologies in the era of modern days information technologiesITsThe growing demands of library clienteles have compelled the librarians to modify their service delivery mechanismHussain2022a2022bLibrary Philosophy and Practice111These new technologies have changed teaching and learning attitudesfor this reasonthe latest digital technology-driven service innovation promotes a new teaching and research paradigmWalter and Lankes2015This has compelled librarians to seek new and innovative technologies to maintain the user experiences of their librariesLibrarians are change agents of modern and advanced technologies and have long been responding to current technologies that improve their servicesInitiallylibrary automation and digitization were just two components that expanded its workflows and library servicesHussain2022a2022bThe past two decades have shown tremendous changes in library services and in such advancementthe role of artificial intelligenceA1remained remarkableAI has been defined asthe ability of machines to do things that people would say require intelligenceit has been infiltrated as one of the modern technologies for library operationsJackson1985AI has become an indispensable tool for improving organizational efficiency and productivityIt is astounding that AI technologies have strongly influenced trades in the 21st centuryincluding librariesLibrary AutomationAI technologyespecially the expert systemhas been connected to the library directoryThe RFID technology mentioned is also used to prevent book theftConsulting ServiceVirtual reference Chatbots and AI dialogue agents can provide consulting servicesRetrieval and IndexingYewno Discovery has been used for data visualization since 2016 to help users view concepts more visually rather than traditional library directoryInstificational CollectionThe article mentioned that AIsuch as Alexa Skillshas been introduced at the University of Southern California and connected to the library directoryExpert SystemThe article mentioned that AI has been connected to the library directorywhich can be implemented by an expert systemOne method is to track the data agency through the human-machine interfaceRobotThe article mentioned that virtual reference Chatbots and AI dialogue agents can provide virtual reference servicesModel recognitionThe article refers to the use of AI for face recognition technologyMachine LearningThe virtual reference of Chatbots uses machine learningwhich is a sub-type of AIDeep LearningAlthough deep learning is not clearly mentioned in the articleit is likely to use deep learning technologies such as Siri and Alexa