Abstract：Artificial intelligence chatbots in academic librariesthe rise of ChatGPT Purpose The study aims to investigate the potential of artificial intelligence chatbots in academic libraries along with the dangers associated with the technologyDesignmethodologyapproach Literature were sourced from Google scholar and Scopus database-indexed journals to assess the potentials and drawbacks of using ChatGPTgenerative pretrained transformerFindings The study found that ChatGPT can aid with technical and reader services such as answering basic reference inquiriesnavigating the library website and assisting with researchcataloguingclassification and collection developmentHoweverdue to the risk of inaccurate query responsesmisuselimited comprehensioninput limitation and technological relianceit should be a complementary technology rather than a replacement for human librariansOriginalityvalue To the best of the authorknowledgethis is one of the first articles reviewing the potential of ChatGPT in academic librariesConsulting ServiceBasic reference queries are answered through ChatGPTLibrary AutomationAssist the navigation library websiteCollection ClassificationAssist researchcatalogsclassification and collection developmentThis article explores the potential application of ChatGPT in academic librariesChatGPT is based on the Transformer architecture and is a chatbot using natural language processingNLPtechnologyNLP focuses on enabling computers to understandprocess and generate human language